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CoffeeStain Creative Pty Ltd trading as Slow Magazine (from here on as Slow Magazine) is committed to protecting the privacy of our customers, and values our users and recognises their right to keep personal information private. This statement outlines our privacy and data protection policy, in accordance with the National Privacy Principles (September 2001).
General Information Disclosure
Slow Magazine collects information on our site visitors including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated information. Slow Magazine uses this information to monitor the most popular areas of the site so we can improve our services, and understand the profile of Slow Magazine users in general. Slow Magazine may record and share aggregated information with its partners and advertisers.
Collection and use of customer information
Your personal details will be collected and processed when you order, purchase, register, subscribe or make use of any of our products or services. Information is collected by Slow Magazine in accordance with the Data Protection Act.
In addition, when you visit any of our websites or use any of our digital applications (such as our iPhone or iPad applications), we also collect website and application usage information (which may include your reading history and any advertisements you may have viewed), and information about your computer or other digital device and your internet connection. This includes your computer's or digital device's IP address, the type and version of browser and operating system you use, your internet domain and, if you visited via a link from another website, the URL of the linking page.
This information is collected to help us:
- To fulfil your order
- To manage your registration preferences
- To send you renewal notifications and/or service notifications
- To personalise web content and advertising based on your personal characteristics or preferences
- To ensure, as far as is practical, that our websites and applications are compatible with the browsers and operating systems used by most of our visitors
- To conduct customer satisfaction surveys
- Tell you about additional products and services
- Tell you about other promotional activities across other companies with whom we have a business relationship.
- Invite you to participate in market research and surveys.
We also use your information for in-house research and analysis. This helps us to:
- Improve our understanding of customer needs
- Create marketing profiles
- Support strategic development
To enable us to conduct research we may share your information with third party suppliers employed to help. All results of any research and analysis will be anonymised or aggregated information and will not reveal any personal details of individual customers.
Cookies
A cookie is a small file that is placed on your hard drive when you visit any of the websites (directly or via our applications). We use information from cookies for purposes, which may include:
- Identifying returning users, registrants and subscribers
- Eliminating the need for returning users to re-enter their login details
- Enabling you to move more easily around our sites and applications
- Tracking your use of our sites to better develop our sites and applications in accordance with your requirements
- Building up an anonymous profile based on your browsing patterns across our sites, applications and third party websites, which enables us to make advertisements and content available to you that is more relevant to your interests
You can delete cookies from your hard drive at any time. Bear in mind, though, if you delete them, any settings such as your stored username and password will have to be reset when you next log in.
Further information on the use of cookies can be found at: www.cookiecentral.com/faq.
E-mails
Slow Magazine uses reputable third parties to deliver the e-mails you receive if you have subscribed to e-mail newsletters, or have chosen to receive information about Slow Magazine's products, services and offers. These third parties use unique identifiers and invisible images (often called "pixel tags" or "clear GIFs") to perform message open sensing, message format sensing, and click-through sensing in order to bring you more relevant information.
Content and some ad services in these e-mails are provided by Slow Magazine servers or by a third party.
External links
Our websites may, from time to time, contain links to external sites. Slow Magazine is not responsible for the privacy policies or the content of such sites and we recommend that you read the privacy policies on any external sites you use.
Security policy
Slow Magazine does its utmost to protect your privacy and ensure your personal details are not misused, accidentally destroyed, lost or altered within the main company, CoffeeStain Creative Pty Ltd.
Occasionally we share your details with other companies who are managing data for us (eg fulfilment bureaux, database consultants etc.). They are only permitted to process your data with explicit permission from Slow Magazine enabling them to perform the services required.
Transfer of personal data overseas
As the internet is a global environment, collecting and processing personal information may involve the transmission of this data internationally, including outside of Australia. Therefore, by communicating electronically with us you acknowledge and agree to your personal data being processed in this way.
Children under 13
Slow Magazine does not intentionally collect any personal information from individuals under the age of 13. When necessary, underage users will be told not to submit any personal details and we will make every effort to delete any details of such users where a parent or guardian has informed us that these details have been collected.
Changes to this statement
From time to time, we may make changes to the privacy policy. This may be in relation to changes in the law, best practice or changes in our services. These changes will be reflected in this statement, so you should check here from time to time.
Feedback
Slow Magazine welcomes ideas and feedback about all aspects of the site. Revised versions of the privacy policy will be updated on the website.
Contact Information
If you have any questions about this privacy statement, you can contact Slow Magazine at telephone: +61 3 65722 700 or email: slowcoach@slowmagazine.com.au
Mail: PO Box 96, Castlemaine Victoria Australia 3450
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